1. Initial Enquiry & Chat

Once you’ve filled out the bespoke enquiry form or emailed me directly, I’ll be in touch to arrange a quick call or email exchange, whichever suits you best. This is a relaxed first conversation and a chance for me to hear what you’re dreaming up, whether it’s an engagement ring, an heirloom reset, or a sentimental gift.

You’re very welcome to ask as many questions as you like, and we’ll chat through your ideas, timeline, and budget.

If the piece is a surprise, such as a proposal or gift, I’m more than happy to keep communication discreet.

2. Design Mood Board & Sketches

Next, I’ll gather some visual inspiration (unless you’ve already provided some), including potential gemstones, reference images, and design ideas. Once we’re aligned on the overall direction, I’ll create a few hand-drawn sketches of your piece for us to review together.

This is where the vision really starts to come to life, and you can be as collaborative as you wish.

3. Stone Sourcing

If your piece includes diamonds or coloured gemstones, I’ll source a curated selection of beautiful stones to suit your design and budget. Alternatively, if you have a family heirloom or sentimental stone, I can design around it and give it a new lease of life.

4. Wax Model or CAD (If required)

For more detailed or structural designs, I can offer a wax model or CAD (computer-aided design), allowing you to preview the scale and proportions in 3D before we cast. This is the ideal stage for any final tweaks or adjustments.

5. Casting Your Piece

Once the final design is approved, your bespoke piece is cast here in the UK. I personally inspect and sign off on the casting before it moves into polishing and stone setting.

If you’re interested in seeing the process behind the scenes, I can share progress photos along the way so you can watch your piece come to life.

6. Stone Setting & Finishing

Your cast piece is then worked on by my master goldsmith, who carefully sets each stone by hand. Any engraving or finishing touches, such as satin or matte textures, or a high polish, are completed at this stage to bring the final design together.

I oversee this entire process and often spend time in the workshop to ensure everything is finished to the highest standard.

7. Hallmarking

Once complete, your jewellery is hallmarked at the London Assay Office, a stamp of quality and authenticity required by UK law. This also includes my maker’s mark, NLJ.

It’s a small but important detail that marks your piece as something truly special. If no engraving is taking place, this step may happen straight after casting, depending on the design.

8. Delivery or Collection

The full process usually takes around 8–12 weeks, depending on the complexity of the design. Once your piece is finished, I’ll be in touch to arrange delivery or collection, whichever works best for you.

I offer secure worldwide delivery, and all jewellery is beautifully packaged and ready to be worn, gifted, or treasured.